Information We Collect
When you use our Instagram AI Hub service, we collect the following information:
Instagram Account Data:
Your Instagram username, user ID, profile picture, and basic profile information
Content Data:
Messages, comments, and media content from your Instagram account that you authorize us to access
Usage Data:
Information about how you use our service, including feature usage and interaction patterns
Technical Data:
IP address, browser type, device information, and authentication tokens
Communication Data:
Records of your communications with our support team
Connected Platforms & Third-Party APIs
Talksy connects to the social media accounts you authorize and accesses their data on your behalf through each platform's official API. We only access data for accounts you explicitly connect, and only to provide the features you use.
Meta Platforms (Instagram & Facebook):
When you connect an Instagram or Facebook account, we access your profile information, posts, comments, and messages through the Meta Graph API, in accordance with the Meta Platform Terms.
YouTube (Google):
When you connect a YouTube channel, we access your channel information, the public comments on your videos, and video metadata through the YouTube Data API Services in order to display, manage, and reply to comments on your behalf.
Talksy's use of information received from the YouTube Data API Services complies with the YouTube API Services Terms of Service and the Google Privacy Policy. Specifically:
Legal Basis for Processing
Under GDPR, we process your personal data based on:
Consent:
You explicitly consent to our processing of your Instagram data for AI analysis
Contract Performance:
Processing necessary to provide our service as agreed
Legitimate Interest:
To improve our service quality and security
How We Use Your Information
We use your personal data for the following purposes:
To provide and maintain our Instagram AI analysis service
To process and analyze your Instagram content for insights
To generate AI-powered responses and suggestions
To improve our AI algorithms and service functionality
To communicate with you about service updates and support
To ensure service security and prevent abuse
Data Sharing and Third Parties
We may share your data with:
AI Service Providers:
OpenAI and other AI platforms for content analysis (subject to their privacy policies)
Infrastructure Providers:
Supabase for data storage and authentication
Legal Requirements:
When required by law or to protect our rights
We do not sell your personal data to third parties.
Data Retention
We retain your personal data for the following periods:
Account Data:
Until you delete your account or withdraw consent
Instagram Content:
Up to 90 days for analysis purposes, unless you request earlier deletion
Usage Logs:
Up to 2 years for service improvement
Legal Compliance:
As required by applicable laws
Data Protection and Security
We implement comprehensive security measures:
End-to-end encryption of data in transit and at rest
Regular security audits and penetration testing
Multi-factor authentication and access controls
Secure cloud infrastructure with industry-standard protocols
Employee training on data protection and privacy
Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of Access:
Request a copy of your personal data
Right to Rectification:
Correct inaccurate or incomplete data
Right to Erasure:
Request deletion of your personal data
Right to Restrict Processing:
Limit how we process your data
Right to Data Portability:
Receive your data in a structured format
Right to Object:
Object to processing based on legitimate interests
Right to Withdraw Consent:
Withdraw consent at any time
To exercise these rights, contact us at: support@talksy.dev
International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through:
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions for certain countries
Other appropriate safeguards as required by law
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
support@talksy.dev
